Shakespeare said that giving is twice blessed: blessing those who give as well as those who receive. I saw that in action on a regular basis. While this blog has nothing to do with dental practice management, per se, it does have to do with our humanity; which is absolutely connected to our leadership and management styles..

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Leaders drive change; managers are responsible for keeping the status quo or managing the change. But, a true leader-manager will fulfill his or her responsibility in a way that is outward focused rather than self-serving.

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